Shipping & Return

Shipping and Returns Policy for www.happykiddoz.com

Last Updated: 12/31/2023

Thank you for choosing happykiddoz.com. This Shipping and Returns Policy outlines our shipping practices and the process for returns and exchanges.

1. Shipping

1.1 Shipping Method

We offer Standard Shipping with the following details:

• Standard Shipping: Estimated delivery within 7-15 business days.

1.2 Processing Time

Orders are typically processed within 1-3 business days from the date of purchase. Please note that processing times may vary during peak seasons.

1.3 Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order through the provided link.

2. Returns and Exchanges

2.1 Return Eligibility

We accept returns within 30 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2.2 Return Process

To initiate a return, please follow these steps:

• Contact our customer service at [hk@happykiddoz.com] to request a return authorization.
• Pack the item securely and include a copy of the original packing slip or order confirmation.
• Ship the return package to the address provided in the return authorization.

2.3 Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment.

2.4 Exchanges

If you need to exchange an item, please contact us to arrange for the exchange process.

3. Contact Us

If you have any questions or concerns about our Shipping and Returns Policy, don't hesitate to get in touch with us at hk@happykiddoz.com.